On Thursday I was lucky enough to be booted by the much heralded Philadelphia Parking Authority. One finds themselves placed on the boot list once you have 3 outstanding tickets. I had four, BUT 2 of them were erroneous issued for an area where I had a valid permit to park.
I treked over to the Adjudication Department of the Philadelphia Parking Authority for a hearing. They wanted me to pay for all 4 tickets plus a $150 boot fee to release my car. I won my case and simply had to pay for the 2 outstanding tickets that I should’ve paid.
Sitting there for 3 hours waiting for my name to be called is a truly miserable experience. Everyone is pissed off. They’ve seen the Parking Wars show on cable and bitch about the PPA only being after money. In reflection, I have some recommendations to make the experience much better.
1. Instead of having only WARNING signs on the walls about cell phone use and having to pay all oustanding tickets in your name before getting your vehicle released, how about a couple of signs apologizing for the inconvenience and letting us know they will get to our case as soon as possible.
2. Instead of the walls being sterile white, how about something soothing or uplifting? A nice pink or pastel blue.
3. Instead of providing a TV for entertainment which only shows CSPAN, how about a comedy channel. Give us something funny to watch to ease the spirits.
Let’s change the mentality of the workers and the ticketed/towed/booted individuals to a more positive consciousness.